Shipping policy

Shipping Policy

Last updated: 2025-06-01

Our Store — operated by Our Store LLC — ships thoughtfully selected apparel to US addresses and eligible international destinations.

Processing time

Each order is prepared within 1-2 business days (excluding weekends and public holidays). You will receive a confirmation email when your order is placed and a shipping notification with tracking when your garments ship.

Delivery time

After handover to the carrier, expect approximately 3-5 business days. Delivery times are estimates only and may vary due to carrier delays, customs, or remote locations.

Packaging

Pieces are packed with attention to presentation and protection for the journey to your door.

Shipping costs

Free standard shipping on all orders. No minimum purchase is required.

Customs, duties, and taxes

For international orders, import duties, taxes, and customs fees (if applicable) are the responsibility of the customer unless otherwise stated at checkout.

Lost or delayed packages

Should a shipment go missing or stall unusually, Contact us at support@example.com within 30 days of the ship date.

Contact

Email: support@example.com
Phone: +1 (555) 000-0000
Address: 100 Main Street, Suite 1, New York, NY 10001, United States
Hours: Monday–Friday, 9:00 AM – 5:00 PM (US Central Time)